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Top 12 SaaS Products To Adopt In 2021

Post by
Suraj Venkat
Top 12 SaaS Products To Adopt In 2021

If you are a business that focuses on rapid growth strategies, you must choose SaaS products to accelerate business operations. You don't want to risk your time, money, skills, and investment in things that one can effortlessly automate. There are numerous Software as a Service (SaaS) products that can cater exclusively to the needs of small to medium businesses. 

Here are few SaaS statistics to consider: 

  • By 2021, 73 percent of businesses will be using all or most SaaS solutions.
  • Almost 85% of small businesses have now invested in SaaS solutions.
  • Despite security issues, 93 percent of CIOs said they've either implemented or are preparing to implement SaaS solutions shortly.

SaaS is becoming more popular in today's industries, and you don't want to be left behind. Here is a list of the top 12 SaaS products for small businesses to help you make an educated decision. However, you must first comprehend the true sense of a SaaS commodity.


Marketing Automation - Hubspot

HubSpot's workflows tool goes beyond email automation, allowing you to scale your business and waste less time on mundane tasks. Automate the email strategies to drive customers further into the sales funnel and attract more potential leads. Create advanced, tailored workflows without the hassle, and pay attention to every customer in your database.

Key Features

  • Blogging
  • Landing Pages
  • Email
  • Marketing Automation
  • Lead Management
  • Analytics
  • Partitioning
  • Social Media
  • SEO
  • Calls-to-Action
  • Ads Tracking
  • Salesforce Integration

By putting your staff, resources, and data together in one area, HubSpot will help you streamline your marketing.


Team Communication - Slack

Slack allows you to keep track of anything relevant to specific subjects, tasks, or teams in their dedicated networks. You can organize ventures, teams, customers, and everything else. Share a Slack channel with customers, suppliers, or collaborators to keep them informed. Slack allows you to function more rapidly when you're having a chat.

Key Features
  • Dedicated Channels
  • Managing and Tracking Documents
  • Messaging
  • Voice and Video calls

You can work with teams from other firms in the same manner as you work with your own.

Social Media Management - Buffer

Through Buffer, publishing, analytics, and engagement platform, you can tell your brand's story and expand your audience. You can visually plan and schedule your social media campaigns. Create relationships with your customers while monitoring and reporting on the success of your content.

Key Features
  • Stories Planner
  • Shop Grid
  • First Comment Inclusion
  • Hashtag Planner
  • Instagram tagging
  • Stories & Post Analytics
  • Custom Reports

Create eye-catching videos for your social media accounts, and take advantage of the most up-to-date Instagram resources.


Appointment Management - Calendly

Calendly allows you to arrange meeting sessions without having to send emails back and forth.

Key Features
  • Calendar Integrations
  • Control
  • Flexible
  • Time Zone Intelligent
  • Works with your apps
  • Grows with your team

Content Planning - Coschedule

Thirty thousand advertisers in over 100 countries depend on CoSchedule. A calendar that allows you to keep track of your ads, plan it, and post it. It's the quickest-growing marketing project management platform on the market.


Key Features
  • Real-time marketing calendar
  • Social publishing & automation
  • Save custom views of your calendar
  • Share read-only calendars
  • Easily reschedule projects

E-invoicing - Elorus

Invoicing, time tracking and expense control come in this all-in-one enterprise platform for project-driven teams. 

Key Features
  • Expense Management
  • Online Payments
  • Private Client Portal
  • Professional Estimates
  • Team Productivity

In only a few steps, you can create professional, personalized invoices. Elorus manage it all, regardless of your clients' location, currency, or language.


Virtual Assistant - Conversica

Authentically converse with prospects and customers via email, SMS, or website chat.

Use intelligent virtual assistants for:

  • Sales - Quickly identify the most qualified sales prospects.
  • Marketing - Increase completion rates by covering 100 percent of lead interaction.
  • Customer Success - Increase customer satisfaction by automating customer outreach.

To see how Conversica AI Assistants will help you, request a demo.


Accounting - Freshbooks

It's not easy to balance the books, customer relationships, and company. FreshBooks provides you with the information and time you need to concentrate on the larger picture, your business, staff, and customers.

Key Features
  • Easy Invoicing
  • Organize Expenses Effortlessly
  • Insightful Time Tracking
  • Seamlessly Collaborate on Projects
  • Get Paid Faster
  • Easy To Understand Reports
  • Easy-To-Use Double-Entry Accounting
  • FreshBooks Mobile App

FreshBooks connects with over 100 cool applications to help you run your company more efficiently, engage with your staff and customers, and get a greater understanding of your finances.


Productivity - Toggl 

Toggl is a basic but effective time monitoring Software-as-a-Service (SaaS). It gives you a rundown of the team's workload and alerts you of any possible problems. It comes with the auto-sync laptop, iOS, and Android applications, making it a useful time management solution for small companies.

Key Features
  • Manual and automated tracking modes
  • Profitability analysis


Project Management - Trello

Collaborate, execute tasks, and achieve new levels of competitiveness. From high-rises to home offices, the team's working style is distinct manage it all with Trello.

Trello is a powerful project management SaaS tool that makes it simple for small companies to work on projects from start to finish. Through their phone applications, you can conveniently keep in touch through various platforms and operate on the go.

Key Features
  • Kanban-style boards
  • Collaboration through comments and notifications

CRM - Agile CRM 

AgileCRM is designed for a hybrid between offline and online businesses, such as a SaaS firm that handles enterprise deals. It has many features, but it doesn't feel cluttered because everything is kept basic and tidy.

Key Features
  • User-level Tracking
  • Smart Onboarding
  • In-app Messages
  • SaaS Metrics
  • Billing Integration
  • Call Automation


Customer Support - Intercom

Through conversational, messenger-based interactions throughout the customer path, Intercom lets you develop customer relationships.

Using a conversational, messenger-based approach makes each link feel more friendly, intimate, and easy, resulting in satisfied, loyal customers.

Key Features
  • Business Messenger
  • Customizable Bots
  • Automated Answers
  • Product Tours
  • Outbound messages
  • Inbox
  • Help Center Articles

As more businesses enjoy the advantages of customization, payment plans, scalability, ease of access, and low investments, the SaaS movement is here to remain.

Lastly, we have bought you the expert-recommended and the most exciting SaaS products you can implement in 2021. Discover the right SaaS products for your business with the top SaaS marketplace.


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